Please click on each of the questions below to go directly to the answers.

What is RuDeafAware?
What is your aim?
Why do we need RuDeafAware training courses?
Who do you teach?
Why are RuDeafAware courses different to others?
What are RuDeafAware presentations like?
How is RuDeafAware training different to Disability Equality Training?
What about the law in relation to deaf people?
What is ‘discrimination’?
Who has rights under the Disability Discrimination Act (DDA)?
And what about the Disability Equality Duty (DED)?
Help, I need more information!  What now?
I still have more questions to ask!

Q: What is RuDeafAware?
A: ‘RuDeafAware’ means ‘Are you Deaf Aware?’
And are you deaf aware?  If not, you might be interested to know that we have the most innovative new deaf awareness training programme to be found anywhere in the UK!

Q: What is your aim?
A: We aim to develop long-term relationships with companies who deal with the public, to provide deaf awareness training for their staff.

Q: Why do we need RuDeafAware training courses?
A: With the introduction of the Disability Discrimination Act (DDA) and the Disability Equality Scheme (DES), all service providers should give deaf, hard of hearing, deafblind and deafened people whatever they need to assist them to communicate with their staff.  They must make reasonable adjustments for this to happen, which could mean training staff in deaf awareness, providing British Sign Language/English interpreters, or anything else which breaks down communication barriers.

Q: Who do you teach?
A: We teach deaf awareness to the staff of companies who supply services to the public, such as transport, local government, banks, shops and stores.  We know that many companies have problems with the amount of time it takes to send employees to a training centre, so we come to you.  We are prepared to travel anywhere in the UK.

Q: Why are RuDeafAware courses different to others?
A: We designed a course that only takes one day of your time, and you take an active, hands-on learning role, rather than being bogged down by theory.  Our unique ‘Four in One’ solution training combines the subjects of Deaf Awareness, Technical Aids, Communication Tactics and British Sign Language.

We have a 'common sense' approach to this training course, which is hassle free to learn. We focus strictly on what people need to know in order to communicate with deaf people in the real world.

Q: What are RuDeafAware presentations like?
A: Developed solely by us, our presentations are an exciting way to absorb and use information.  We’ve tried and tested many types of training programmes, selected the best and added our own proven ideas. Our system contains motivational games, video and audio, together with a newly developed advanced presentation, the like of which has not been seen before.

Q: How is RuDeafAware training different to Disability Equality Training?
A: Some organisations rely on Disability Equality Training because it is a simple way to teach employees and has the potential to save costs and time. However, most disabled people can communicate easily with non-disabled people, but this is definitely not the case for deaf people. Disability Equality Training is an incomplete way to learn, as it includes very limited information on deaf awareness. Our training does NOT miss essential information about how deaf people communicate. We will give you and your staff more confidence; enabling you to do a better job when you come into contact with deaf people.

Q: What about the law in relation to deaf people?
A: Deaf people are covered by disability law, so we provide key information about the Disability Discrimination Act (DDA) and Disability Equality Scheme (DES) in our training. We have exceptional knowledge of disability law, and can advise you how to recognise and carry out your responsibilities.

Q: What is ‘discrimination’?
A: The Disability Discrimination Actlists four types of discrimination:

1. Direct discrimination (including harassment)
2. Failure to make reasonable provision for disabled people
3. Disability related discrimination
4. Victimisation

Q: Who has rights under the Disability Discrimination Act (DDA)?
A: Disabled people. The DDA describes a disabled person as; “someone who has a physical or mental impairment that has a substantial and long-term adverse effect on his or her ability to carry out normal day-to-day activities.”  The DDA says that they must be treated equally in employment, education, retail and many other public areas and services.

Q: And what about the Disability Equality Duty (DED)?
A: You can read more about the DED and your Disability Equality Scheme at www.dotheduty.org.  The DED aims to make sure that “all public bodies - such as central or local government, schools, health trusts or emergency services - pay 'due regard' to the promotion of equality for disabled people in every area of their work.”
This means that everyone, including disabled and deaf people, should be treated equally and fairly.  In the case of deaf, hard of hearing, deafblind and deafened people, all service providers should make any reasonable adjustments needed for them to communicate with their staff.

Q: Help, I need more information!  What now?
A: Some of the DDA and DES information is quite complex, but you can find out more from the Equality and Human Rights Commission (EHRC) website.  Please also be assured that our training will cover the implications of the DDA/DES in a simple, clear and concise way, which will help you to follow the law.

Q: I still have more questions to ask!
A: You will find answers to lots of your questions on our website, but if there is anything in particular that you would like to ask, don’t hesitate to contact us by e-mail and we’ll get right back to you.